Site Support & Problems
Keep Getting “403 Forbidden” notice
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mercy013
Hello, admins
I'd like to know why I often get the "403 Forbidden" notice when I enter this site. I am using a VPN at the moment and it functions okay as other websites are accesible to me. Could you please point out the possible problems I am having now? I appreciate your help very much!
Admin
Staff Member
Is this occurring intermittently or is it a constant? Are you blocked from all pages?
mercy013
(August 10, 2020, 10:48 am)Admin Is this occurring intermittently or is it a constant? Are you blocked from all pages?
It's rather constant and this happens to all pages. I can only access the site after I refresh the page, usually for several times.
Admin
Staff Member
Are you positive this is a 403 error and not a 503 error?

What happens when you use something other than a VPN?
mercy013
(August 11, 2020, 11:13 am)Admin Are you positive this is a 403 error and not a 503 error?

What happens when you use something other than a VPN?
Yes I am positive it's a 403 error, and I have to use a VPN to access the site according to my current region.
Admin
Staff Member
My guess is this might be related to that particular VPN provider. We don't block any VPNs, however it's possible that some VPNs block this site. I'm sorry I can't be of more help. As a final test, do you have access to a different provider for simple testing purposes?

If there's anyone else who's experienced this problem, please chime in.
Liked by mercy013 (Aug 12, 2020)
mercy013
(August 12, 2020, 1:00 pm)Admin My guess is this might be related to that particular VPN provider. We don't block any VPNs, however it's possible that some VPNs block this site. I'm sorry I can't be of more help. As a final test, do you have access to a different provider for simple testing purposes?

If there's anyone else who's experienced this problem, please chime in.
Thank you very much admin. I'll go test another vpn.

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